Free shipping on every order to the contiguous 48 States!

Free Standard Shipping 

Fríant Plus offers free standard shipping on all orders within the continental United States. Orders may arrive via Standard Parcel or—for oversized items, curated bundles, and bulk orders—via LTL Freight. To ensure a seamless delivery for all palletized shipments, we include the following premium services at no additional cost:

  • Coordinated Appointments: The carrier will text or call you to schedule a delivery window.
  • Liftgate & Residential Service: We provide liftgate-equipped trucks for all residential addresses or locations without a loading dock.
  • Threshold Delivery: Items are delivered to your primary ground-level entrance, such as your front door, garage, or loading dock. If stairs, steps, or elevation barriers are present, delivery will be made curbside.
  • No Inside Delivery: We do not offer "White Glove" services. Drivers are not authorized to provide inside placement, room-of-choice delivery, or product assembly.
  • ATTENDANCE REQUIRED: A recipient must be present during the scheduled window to receive the shipment. If a delivery is missed after an appointment has been confirmed, your order may be significantly delayed.

Order Processing & Shipment 

Order Processing: 
Orders are typically processed within 1–3 business days after your payment is confirmed and your shipping information is verified. Once processed, orders are prepared for shipment. 

Shipping Method: 
Furniture and items are shipped through reputable carriers such as UPS, FedEx, or freight carriers depending on the size and weight of the item. 

Estimated Delivery Times: 

  • Most orders arrive within 5–15 business days after shipment leaves our warehouse. 

  • Larger items or peak periods (e.g., holidays) may extend delivery timeframes. 
    Delivery timelines are estimates and carriers may experience delays beyond our control. 

You will receive a shipping confirmation email with a tracking number once your order has shipped, so you can monitor delivery status 

Delivery Terms & What to Expect 

Standard Delivery: 

  • Fríant Plus offers curbside or threshold delivery at no cost as part of our free standard shipping. 

  • The carrier will deliver items to the first dry, accessible location (e.g., driveway, front porch, groundlevel entrance). 

  • Inhome delivery, unpacking, placement, or assembly services are not included. Fríant Plus does not offer whiteglove delivery or assembly services. 

  • We currently do not offer overnight or expedited shipping; all orders are shipped using standard delivery methods.

Receiving Your Furniture: 

  • Customers are responsible for moving items into their home or business, unpacking, and disposing of packing materials. 

  • Please have an adult present to receive the delivery when possible and inspect the shipment immediately for any visible damage before the carrier departs. 

Shipping Restrictions & Geographic Coverage 

  • Free shipping applies only within the continental United States. 

  • Orders to Alaska, Hawaii, U.S. Territories, or international locations may require additional shipping charges; please contact us for details before ordering. 

  • Fríant Plus cannot ship to P.O. boxes or APO/FPO addresses for large freight shipments 

Order Tracking 

  • After your order ships, you will receive an email with tracking information. You can use this tracking number on the carrier’s website to check the status of your delivery.  

Shipping Delays 

Occasionally, shipments may be delayed due to: 

  • Weather events or natural disruptions 

  • High carrier volume or logistical issues 

  • Customs or transit issues (for special cases) 

Fríant Plus is not responsible for delays caused by carriers but will assist with tracking and support when possible 

Incorrect or Incomplete Address Information 

Please verify that your shipping address is accurate at checkout. Fríant Plus is not responsible for shipments that are delayed, lost, or returned due to incorrect addresses provided by the customer. Additional shipping charges may apply to reship items if a package is returned due to an address error 

Lost or Stolen Packages 

Once a shipment is marked as “Delivered” by the carrier, Fríant Plus is not responsible for lost or stolen packages. Customers should contact the carrier directly and file a claim if a package goes missing after delivery confirmation. Evidence such as tracking information and delivery confirmation may be needed 

Damaged or Incomplete Shipments 

If your item arrives damaged or incomplete: 

  1. Inspect the shipment immediately upon delivery. 

  1. Note any damage or missing pieces on the carrier’s delivery receipt before the driver leaves. 

  1. For damaged items, sign in to your Fríant Plus account, click the “Claims” button to submit a claim within 3 business days from the date of delivery.

We will work with you and the carrier to resolve the issue and determine the appropriate solution 

Order Status

For your order status or shipping timelines: 

  • Once your order ships, you’ll automatically receive a tracking email with shipment details and a link to follow your delivery in real time.

  • Additionally, you can log in to your Fríant Plus account and check your account dashboard for the most up-to-date order status, tracking updates, and delivery information.


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