Effective Date: December 23, 2025
At Friant Plus, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we obtain about you when you visit our website, use our services, or make purchases from us.
By accessing or using the Friant Plus website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information that you provide directly and information that is automatically collected when you interact with our website.
A. Information You Provide Directly:
When you create an account, place an order, submit a return or warranty claim, fill out a form, or communicate with support, you may provide information such as:
-
Name
-
Email address
-
Billing and shipping address
-
Phone number
-
Order details
-
Payment information (processed securely by third-party processors)
-
Photos and descriptions related to support or warranty requests
B. Information Collected Automatically:
When you visit our website, we may automatically collect:
-
IP address
-
Browser and device information
-
Pages viewed and actions taken
-
Cookies and tracking technologies
This data helps improve site performance and personalize your experience.
How We Use Your Information
We use the information we collect for purposes including but not limited to:
-
Processing and fulfilling orders and returns
-
Communicating with you (order updates, support inquiries)
-
Managing your account
-
Improving products, services, and website
-
Preventing fraud and ensuring security
-
Complying with legal obligations
We do not sell your personal information to third parties for profit.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
-
Remember your preferences
-
Enable account login
-
Track website usage and performance
-
Support advertising and analytics
You may choose to disable certain cookies through your browser settings, though this may affect your ability to use some features of our website.
Sharing Your Information
We may share personal information in the following circumstances:
-
With service providers who assist with order fulfillment, customer support, payment processing, analytics, and marketing
-
With law enforcement or legal authorities when required by law or to protect our rights
-
With affiliated partners in connection with business operations
-
With your consent or at your direction
Service providers are required to protect your information and may only use it for the purposes we specify.
Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, absolute security cannot be guaranteed.
Your Privacy Choices
Depending on your location and applicable laws, you may have the right to:
-
Access or correct personal information
-
Request deletion of personal information
-
Opt out of receiving marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website and services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.
International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The updated policy will be posted on our website with a revised “Effective Date.” Continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Friant Plus
Email: support@friantplus.com
Address: 1980 W Ave 140th, San Leandro, CA 94577